Measuring

Develop and operate measurement capabilities to support the agreed-upon information needs of the organization.

Methodological Guidelines:

Measurement can be applied to organizations, projects, processes, and work products.

Activities may include, but are not limited to:

Planning, implementing, and monitoring activities to measure attributes of processes, products, and services

Using measures to assess performance, progress, and to indicate and understand actual or potential problems, issues, and risks

Defining measurement requirements

Implementing measurements to support iterative/flexible practices selecting measurement measures and scales, setting targets and thresholds creating methods for data collection and analysis - including automation.

Measurement: level 3.

Applies standard methods to support measure specification, collection, and maintenance of data for measurement. Generates, compiles, and distributes reports. Uses measurement tools for routine data analysis. Identifies and implements improvements in data collection methods.

Measurement: level 4.

Identifies and prioritizes appropriate measures, scales, and goals. Supports projects, functions, or teams in the development of measurement methods. Identifies baseline and derived measures that support agreed-upon information needs. Determines how to collect and store data for each required indicator. Provides guidance on data collection. Develops reports and reporting formats.

Measurement: level 5.

Determines measurement objectives and scope of measurements for functions, teams, and projects. Plans and implements improvements to measurement capabilities. Provides advice and recommendations for effective use of measures and measurements. Selects measures appropriate to context and organizational goals. Analyzes data collection and storage mechanisms to support measurement. Contributes to organizational measurement policies, standards, and guidelines.

Measurement: level 6.

Leads the development of organizational measurement capabilities (including automation). Establishes measurement structure and aligns measurement goals with business objectives. Develops organizational measurement policies, standards, and guidelines. Provides resources to ensure policies and standards are adopted and enforced.